The size chart serves a general guideline for helping you find your right size in Veresa. If you have questions about a specific style’s measurements, you can always reach out to our staffs on email or phone. Please include your bust, waist, and hip measurements with your note and we’ll help you out.
Veresa is made with the highest quality fabric that is sustainable and eco-friendly . To keep your Veresa in tip top shape please follow our care instructions.
· Hand wash with a mild detergent in cold water only
· Hang dry in the shade
· Do not tumble dry, dry clean, iron or use bleach
· Do not leave rolled up wet or wring out
· Avoid contact with rough surfaces as it can cause pulling of the fabric
· High amounts of chlorine can ruin your clothes, make sure to wash immediately after use
· Certain tanning oils, sunscreens, and fake tanning can stain or damage your clothes
To extend the life of your Veresa we recommend rinsing immediately after use. Veresa does not take back wash or worn items.
Veresa mostly made by recycled material, Bamboo, cotton, Linen natural and Rayon.
Please email firstname.lastname@example.org your Name, Order #, a description of the issue and pictures if item is damaged so we can get you a replacement asap!
We apologize that you received a damaged item. Please send a photo of the damaged product to email@example.com with your information and we would be happy to help you with a resolution. Please note, any damaged item outside of a 90 day return window cannot be returned or refunded.
If there is an item that you want, but it is out of stock add your email to the waitlist by going to that product page, selecting the size you want, and entering your email. It's that simple! We will email you when it becomes available again.
To effectively maintain the longevity and quality of your items, please follow the specific instructions located on the care label inside your garment. Each piece is uniquely designed and care instructions may vary.
Once an order is placed, please allow two to four business days for the order to be packed and shipped from our warehouse. Upon shipment, you will receive an email with your tracking information so you may track the package online. Please allow up to 7 business days for the package to arrive to you from the day your order is shipped.
Please contact us, if you have not received your Delivered order or it has been lost in transit by the carrier and we would be happy to assist.
Once your return package is on the way back to our warehouse the return process has started. When the return is received and inspected, we will notify you if your return is accepted or declined. This process can take up to 5 business days from the date your return tracking information shows Delivered. Please allow up to 7 business days for the refund to be processed back to your original form of payment.
At this time we are not able to offer exchanges. We recommend requesting a return for the item you'd like to return at firstname.lastname@example.org and placing a new order for the new item. Once your return is received at our warehouse and processed, you will receive a refund back to your original payment method.
We accept Visa, MasterCard, PayPal, and Go Pay. Your card/ payment will be charged once your order has been shipped.
Yes, we offer standard and express shipping options to most countries.
We offer Standard (via FedEx) and Express (via DHL) shipping options depending on the destination country.
The exact available shipping options for your country will be presented during checkout.
* International orders can experience delays, please contact customer service for updates.
For applicable countries, duties & taxes will be automatically calculated and displayed during checkout. Depending on the country, you will have the option to choose DDP (Delivery Duty Paid) or DDU (Delivery Duty Unpaid).
Please note that if DDU is selected, you will be responsible for paying the required duties & taxes upon delivery and the shipping carrier may not release the package without payment for duties & taxes.
Delivery Times depending on the destination country and shipping method chosen, international orders can take between 4 to 21 business days to deliver.
Purchases of E-Gift Cards are not currently supported for international customers. If you previously purchased or received an E-Gift Card that you would like to redeem, please contact customer service.